See customer review: MSC Sinfonia



- Travel Month:
- January 2019
- Travel destination:
- Western Mediterranean
Questions about the MSC Sinfonia
- How did you like your cabin number 9086?
- Your comment on cabin 9086:
- Small, with a small balcony, but adequate and comfortable.
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Sinfonia?
- Would you recommend a cruise with the ship MSC Sinfonia to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Sinfonia?
- Would you like to note some more short remarks about the ship MSC Sinfonia?
- Everything fell a little short of being okay. Service wasn't great. Elevators didn't work. During the at-sea day, they closed most things to do, which wasn't much in the first place. Entertainment options were very lacking. And they changed the itinerary while traveling. However, it was comfortable, clean, and safe.
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- yes
- Comments about MSC Cruises
- Would I travel again with MSC? I guess so, but it definitely wouldn't be my first choice. It wasn't nearly as nice as our comparably-priced Royal Caribbean trip, and everything fell short of our expectations, except for the childcare, which was great.
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Helpful. I would definitely use them again.
Be warned if you're American - this is a German company, operating during German hours, so don't expect immediate responses to your email.
Note seascanner.com:
Thank you for your value. It is our effort answering to E-Mails in a short time and latest within 24 Hours. We have checked our E-Mails and we have answered in time.
Thank you for your value. It is our effort answering to E-Mails in a short time and latest within 24 Hours. We have checked our E-Mails and we have answered in time.
More Feedback from our customers about this ship (click for details):
Ship overall:
- Staff went above and beyond to make our experience memorable
- Good food, also vegetarian friendly. Nice waiters in Galeone restaurant. Nice cleaning service
- Old run down ship. Poor internet connection. Our cabin toilet flush was not working for all 7 days. I had to call the cabin staff after every use of the toilet.
- Excellent small ship, service was amazing, entertainment program was excellent overall. Lack of choice in restaurant but we didn't go hungry.
- Food quality/selection can be better
- Buffet very busy at breakfast time. Great service in the dining room and bar. Great value
- I must say that the food was delicious and the staff amazing. Everyone was very nice and helpful. I would recommend it for all types of travelers (ie families with kids, friends, solos).
- Buffet restaurant very busy and difficult to find seating. All other restaurant areas were very good.
- The bar service was slow otherwise everything was fine.
- Muito tempo de espera nos bares para nós fornecerem as bebidas
Cruise in one sentence:
- Great experience, very enjoyable and relaxing.
- Very satisfying, although old and small ship, the experience was quite good
- Very good value for the money
- Excelent
- Very interesting experience - generally great time untill hundreds of Italians boarded the ship in Bari
- Old run down ship.
- Lovely ship, great route and his option for our first cruise.
- Friendly, efficient, busy, crowded
- old ship won't do it again
- It was perfect! we loved it!
Average total ship rating:
3.5 from 5