See customer review: MSC Grandiosa
- Travel Month:
- April 2022
- Travel destination:
- Western Mediterranean
Overall impression of your cruise
- How would you describe your cruise with the ship MSC Grandiosa in one sentence?
- Not good, we did not even finish our trip and left in Barcelona. We did not even visit Genova and Marselle. Bought a Yacht club room 18011 and it was horrible because each morning 06:50 they started to move chairs and sun-chairs with all the noise there is. Check in was a joke and BAD so we just gave up paid. 5.000 euro en we did not even finshed 50% off our trip.
Questions about the MSC Grandiosa
- How did you like your cabin number 18011?
- Your comment on cabin 18011:
- HORRIBLE !
This cabin is below the sun-party deck or something. Each morning 06:50 they started to work there. This is crazy and I am NOT happy.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Grandiosa?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Grandiosa?
Questions about the tour operator MSC Cruises
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- Comments about MSC Cruises
This was me first crusie and I have to say that I had a horrible start. I think so soon after COVID MSC is far from doing their job. I could write so much on what went wrong for a first timer that is starting to cruise. Everything from check in, I needed a power calbe and that was not possible to fix in such a HUGE ship. Yacht club sould be adult´s only, really but that is my view on it. But cabin 18011 was a joke.
Questions about seascanner.com
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- no
- Comments about the service of seascanner.com
Everything I got from Seacanner was in German. I am from Iceland and we don´t understand German.
Note seascanner.com:
We inform our guests already in our Optional Booking confirmation: Please note that all information from MSC Cruises Germany will only be available in German.
We inform our guests already in our Optional Booking confirmation: Please note that all information from MSC Cruises Germany will only be available in German.
More Feedback from our customers about this ship (click for details):
Cruise in one sentence:
- wonderful
- Klassz
- Fabulously experienced
- fantastic
- Good value
- The cruise felt quite two-fold, but compared to competition rather unfavorable: on some sides it felt very good (fantastic shows, attractive swimming pools) but on the other side rather not pleasant (mediocre and very repeatable food, lack of punctuality, long waiting lines during embarkation, misin...
- It was a nice and funny time for us.
- Great
- Excellent food, facilities and entertainment.
- it was fantastic
Ship feedback:
Ship overall:
- It’s one of the best ship we cruise considering that it’s our second time in this ship, we just enjoyed being in ship, all destinations is the same except Tunisia. We love it.
- Need an english channel on tv,for english speakers,not just sky news ect, some more new films in movie seletion
- Thank you very much for your excellent curtesy and services.
- Well served from the MDR restaurants especially from Tantely and Agung.
- Took to long to order drinks and very full, nowhere to sit and relax in bars. Food really aveage.staff not helpfull
- Food mediocre except in speciality restaurants, service really slow, staff fantastic (apart from Guest Services). Massively overcharged on our bill but thankfully rectified before disembarking. Clean, modern ship but although big, the amenities don't reflect this somehow.
- Compared to Mein Schiff it lacked true Christmas Spirit. The food was very good both in the MDR and in the buffet. The ship itself is super clean and very modern.
- Could do with a little bit more Christmas atmosphere. The decorations looked like they were a bit of a rushed job.
- The service at the bars was slow at times (the bar next to the swarovski stairs on Deck 6 and Bar on Deck 8 outside)....
- Unfriendly and defensive guest relations. Marseille shuttle offered for 16,-- p.p. whilst there was a free port shuttle!!! No kettle available whilst we had this on the Virtuosa on our cruise 3 weeks before (answer guest relations was too dangerous!! Placed a special request and never got an answer....
Average total ship rating:
4.1 from 5